Federal Minister for Inter-Provincial Coordination Mian Riaz Hussain Pirzada was given briefing about Wafaqi Mohtasib initiative of Swift Complaint Resolution (SCR) to address the complaints of citizens at district and tehsil level.
Federal Minister Mian Riaz Hussain Pirzada visited Wafaqi Mohtasib Secretariat, Islamabad on Thursday.
Federal Minister was apprised that Wafaqi Mohtasib Salman Faruqui initiated Swift Complaint Resolution (SCR) pilot project for deciding complaints at common man door step and for resolution of their issues at district and tehsil level within 15 days.
He was told that the SCR Pilot Project was formally launched on 27th January 2016.
The Federal Minister was told that at present 36 districts and 90 sub-divisions of Pakistan are being covered under this initiative and now it is being extended to all districts and sub-divisions of the country.
Speaking on the occasion, Federal Minister for Inter-Provincial Coordination Riaz Hussain Pirzada lauded the performance of Wafaqi Mohtasib Secretariat in mitigating the suffering of common man and addressing their grievances in the shortest time and without costing even a single penny.
He hoped that the great work of providing free and speedy justice to common people would continue with greater pace in future.
Riaz Pirzada was of the view that providing justice to poor and needy is the greatest and Nobel cause and efforts of Salman Faruqui could not be ignored in a sense that the institution of Wafaqi Mohtasib has flourished manifold under his dynamic leadership.
Meanwhile, Federal Ombudsman Salman Faruqui apprised the minister about the working mechanism of Wafaqi Mohtasib Secretariat.
Terming the SCR program as the most successful, Faruqui stated that under this program senior advisors visit different districts of the country and hear complaints by the people and issue directions for their solution on the spot. He added that the program would now be brought to the basic level of union council so as to give maximum relief to the masses.
Earlier, Advisor (Law) and Grievance Commissioner for Overseas Pakistanis, Hafiz Ahsaan Ahmed Khokhar briefed the Federal Minister about the revolutionary steps taken for the overseas Pakistanis.
Senior Advisor Ejaz Ahmed Qureshi and Imtiaz Inayat Elahi also briefed the Federal Minister about different functions of Wafaqi Mohtasib.
Later, Federal Ombudsman Salman Faruqui presented a memento to the distinguished guest Federal Minister Riaz Hussain Pirzada.